Educating a new generation of bill payers on the signs and dangers of energy theft
An estimated £440 million worth of gas and electricity is stolen every year as a result of meter tampering, with the illegal practice adding as much as £20 onto each household bill. Though a serious crime that poses financial and physical threats to energy consumers and customers, energy theft continues to be prevalent in the UK.
Energy theft: how suppliers can avoid a damaging false economy
A cost-neutral approach to the licence obligation to detect energy theft is a false economy, in this blog we explain why energy suppliers should take a more rounded, long term view.
The need for customer-centric collections
Discover why we think customer service is just as important when it comes to customers in arrears and why it’s high time to eradicate the negative debt stigma once and for all.
Energy theft – Time to take action
Find out why we believe the energy sector must do more to combat meter cheating in the battle against the UK’s energy thieves.