A cost-neutral approach to the licence obligation to detect energy theft is a false economy, in this blog we explain why energy suppliers should take a more rounded, long term view.
RESEARCH AND INSIGHT
Utility specialists Grosvenor Services Group, part of Echo Managed Services, has been visiting schools in
Over 50% of UK residents would be in favour of an energy theft amnesty, according to a new poll of 1,000 people
Grosvenor Services Group is delighted to announce our success in our recent annual Achilles UVDB
The Credit Services Association awards Grosvenor Services the Collectors Accreditation Initiative ‘company accreditation’ status.
Grosvenor Services calls on social media platforms to remove dangerous meter tampering tutorials.
Our recent research shows that most UK consumers want to see more action to combat meter tampering and energy theft.
Worryingly our latest research indicates that a quarter of consumers wouldn’t report a known instance of meter tampering.
How we support one of the UK’s big six energy providers in the fight against energy theft
A 24-page consumer research report focused on public perceptions of energy theft.
Grosvenor Services Group is pleased to share it’s latest Achilles UVDB Verify Audit scores.
See what consumers have to say about current UK debt collection processes
Grosvenor Services Group is delighted to welcome Russ Brewin and Keigley Griffiths to our growing team.
How we collect more and protect our client’s customer relationships and brand reputation
The Financial Conduct Authority (FCA) today formally took responsibility for regulating the £200 billion consumer credit market.