Please read the information below before making your payment.
- The minimum payment accepted is £5. Should you need to pay any less than this, you will need to speak to our helpdesk. Numbers are shown below.
- Please note that although your payment above £5 will be accepted, it may not prevent further action from occurring unless the full balance is paid.
- To set up a payment arrangement, please speak to one of our agents on 0845 602 2090 or 0333 123 1471.
- Please ensure that you have your ‘Grosvenor Reference Number’ (stated on your letter) ready.
- Should you encounter a problem and wish to speak to an operator, please call our helpdesk on 0845 602 2090 or 0333 123 1471.
- Lines are open 8am-8pm Monday-Friday and 8am-2pm on Saturdays.
(Calls to 03 numbers are charged at the same price as 01 and 02 – even from mobiles. Calls will be included in any free mobile phone minutes that you have.)