We are a customer-facing field services partner to UK energy and water companies

Revenue Protection Services


Energy theft is growing and generating serious safety concerns. Our specialist UK wide team are able to respond to leads with urgency whenever and wherever they are needed. What’s more, our heritage in customer engagement and experience in debt collection means we can provide a complete, rounded and cost effective service.

Debt Collection Services


We’ve been collecting utility debt for over 20 years. In a world where debt management and vulnerable customer care are integral parts of the customer journey, effective collections strategies have never been more important. Customers must be placed at the heart of operations to improve engagement, protect your brand, and collect more. As a customer journey specialist, this is where we excel.

Established • Trusted • Proven

We have seen considerable growth since our formation in the 1990s to become a leading field services company, with employees covering the length and breadth of the United Kingdom.

20 years’ experience
Working for 15 utility companies
A leading provider for 5 of the big six energy companies
240,000 customer field visits per year

We’re proud of our award winning services

When you need to contact customers in their own homes, asking another company to step in can put your brand and customer relationships at risk; but that’s where we’re different. We are customer service specialists, even in more volatile situations, winning various awards for our approach.


Call us on 0333 123 1471​ to find out we can help.

For new business enquiries email us at ask@grosvenorservices.co.uk

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