Who We Are

We continue to be one of the leading debt collection agencies in the utilities and financial services industries.

Our experience and knowledge allows us to successfully tender to blue chip companies across a range of markets.

Grosvenor Services Group Ltd was formed in August 1998 to offer debt recovery and debtor tracing solutions.


The company has an ethos of delivering a high quality service to all of its customers, exceeding all client expectations wherever possible.

Our debt recovery division, Grosvenor Services, have provided debt recovery solutions to the utilities and financial services industries since its inception. During this period, our field force has grown to in excess of 150 people, working all over mainland UK. The backbone of this service is provided by our fully employed field force. In order to provide support and flexibility to this core team, it is supplemented by using a number of carefully selected and trained self employed field agents to work on our behalf.

Our Contact Centre

Another key tool in our collections strategy is our experienced
Contact Centre staff.

Our centre is open 8am-8pm Monday-Friday and 8am-2pm on Saturdays to maximise contact opportunity with debtors. This team is fully equipped with the latest in automated dialler technology in order to ensure that every effort is made to resolve the arrears as quickly and effectively as possible.
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